Corona Full Refund | VIP Holiday Booker

Corona Full Refund

BOOK TODAY AND GET A FULL REFUND

If you’re worried about booking your holiday amid all the news reports surrounding the Coronavirus, you’re not alone. We’ve decided to make full refunds available to customers booking from Monday 16th March 2020 until further notice.

We want to help you secure your holiday without worrying about what’s going to happen in the event you are unable to travel. So, if the governing body (ministry) of your country of residence advises against ‘all but essential travel’ to Croatia up to 30 days in advance of your holiday start date, you’re entitled to our full money-back guarantee. Furthermore, in the event of border closures or flights being suspended up to 30 days in advance of your holiday start date you’re entitled to our full money-back guarantee.

Alternatively, we can liaise with the holiday principal on your behalf and request to move your booking to later in the year, or even to 2021. 

You will receive a full refund if

  1. You decide to cancel up to 30 days in advance of your holiday start date where the official advice from the governing body (ministry) of your country of residence is not to travel or against "all but essential travel” to Croatia.
  2. You decide to cancel up to 30 days in advance of your holiday start date in the event of border closures or flights being suspended.

The terms below apply to the latter:

  • Applies to bookings made from Monday 16th, 2020 and until further notice.

  • For all travelers, the right to cancel will depend on whether you are deemed free to travel to Croatia, as determined by the official advice from the governing body (ministry) of your country or in the event of border closures or flights being suspended... Customers cannot request a cancellation for any other reason. If this happens more than 30 days before your holiday, you will receive a full refund.

  • We cannot guarantee a refund if the travel advice changes in the 30 days prior to your holiday, so please ensure you take out the requisite travel cancellation insurance to cover you in this unlikely scenario. We recommend Allianz Travel Insurance.

  • By far the majority of our holiday homes are covered under our full-refund offer. A handful are not because the holiday principal (usually the homeowner) has not agreed to participate. Our Villa Specialists will notify you about each villa/holiday home you are interested in.

If you have a booking made before Monday 16th our standard General Terms for cancellation will be applied.


Svaki smještaj je pažljivo odabran

Vaše vrijeme za odmor je dragocjeno i iz tog razloga smo osobno pregledali i odabrali svaki apartman, hotel, vilu i kuću za odmor iz naše ponude.

Trenutna rezervacija i jamstvo povrata novca

S nama ste 100% sigurni. Ako je vaš smještaj znatno drugačiji nego što je opisano na našim stranicama, mi ćemo vam vratiti Vaš novac.

Personalizirane usluge

Vaš osjećaj sigurnosti nam je najvažniji. Vaš osobni asistent Vam je na raspolaganju za cijelo vrijeme vašeg odmora u Hrvatskoj.

Jamstvo najbolje cijene

Vrhunska kvaliteta i razumna cijena mogu ići zajedno. Pružamo konkurentne cijene noćenja za najbolji smještaj na jadranskoj obali.

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